Warranty & Returns
WARRANTY:
By purchasing an AIM Clutch product, the customer acknowledges that we will not be held responsible for incidental or consequential damages arising from or in connection with the use of any products sold by AIM Clutch. Our guarantee is limited to the replacement or repair of defective parts, up to 30 days from the original date of purchase, depending on the product. We do not cover any labor charges associated with installing our products, as the customer or dealer assumes all risk associated with installing any AIM Clutch product. All of our products are intended for off-road use only and are not recommended for street use.
This warranty does not extend to secondhand or used AIM Clutch parts in any shape or form, as the warranty is void for the second user. This warranty does not cover damage caused by misuse, alteration, negligence, or user error during installation. All AIM Clutch products should be installed by a qualified technician at an authorized AIM dealer or distributor.
All merchandise distributed by AIM Clutch is guaranteed in accordance with the manufacturer's own terms of warranty. This warranty is expressly in lieu of any other express or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose.
Step 1: Make sure you have all receipts/invoices that include the purchase date. (Note: We only accept warranty claims from authorized dealers. We will deny all warranty claims if the product was purchased secondhand or if paperwork regarding the warranty claim is not available.)
Step 2: Please fill out our Customer Parts Return Authorization Form with all the required fields. The "Internal Use" section can be left blank — we will provide that information once your claim has been accepted.
Step 3: Please email us all invoice receipts and the Return Authorization Form.
Step 4: Please wait for a response via email, which will typically take 1–3 business days.
RETURNS
We accept returns and exchanges that meet the following requirements:
- Item(s) must have been purchased from AIM Clutch within the last 30 days.
- Products must be in their original packaging and in new, working condition (unless there was a factory malfunction or the item is faulty). Returned items will go through an inspection process and may be deemed non-returnable depending on the result.
- Any product that has been visibly used or damaged during installation or usage is non-returnable.
- A 15% restocking fee will apply to all returns.
- A Return Authorization Form must be submitted online, or included in printed form with the return package, for the return to be accepted.
- Shipping fees are non-refundable, and return-shipping labels will not be provided.
Please return all merchandise to the address listed below.
AIM Clutch
230 Allegiance Ct.
Appleton, WI 54913
